bank mecu - responsible banking

Temporary outage to internet and telephone banking

There will be scheduled maintenance to bankmecu's internet and telephone banking between 5.30am and 8.45am on Sunday 20 May 2012.

Repayments on bankmecu home loans

bankmecu recently announced its decision to lower all home and investment loan interest rates from 14 May 2012.

It's a great time to encourage friends and family to switch to customer owned banking

bankmecu is pleased to announce the launch of our new online account opening form that enables new customers to verify their identity online, making it even easier your friends and family to switch to enjoy customer owned banking with bankmecu.

bankmecu's home loan rate still lower than major Banks

We are pleased to inform all customers that bankmecu has today announced its standard variable home loan rate will remain lower than all major banks.

rediATMs at BP service stations

As Australia’s first customer owned bank, we want to ensure you have convenient access to your cash, when you need it.

Now when you fill up at BP service stations, you can also withdraw cash direct-charge free from a rediATM.

Transferring Funds or Paying bills this Easter

Any transfer of funds or bill payment made over Easter using Internet Banking will not reach their destination until Tuesday 10th or Wednesday 11th of April.

Bank@Post Update

bankmecu has been advised of a change to the Bank@Post system. When depositing funds into your bankmecu account at an Australia Post outlet using Bank@Post, customers may be asked to insert a PIN at the Bank@Post terminal. ...Read more

Customer Statements – Your March statement

bankmecu would like to advise customers that there may be a delay in receiving their bank statement via the post this month.

Your bank statement dated the 31 March may be delayed due to the upcoming Easter public holidays, affecting lodgement. We expect all statements to be lodged by the 10 April.

New loan products give customers greater choice

bankmecu is introducing two new loans to help our customers take control of their money and get a better deal. ...Read more

bankmecu contact centre system delays

bankmecu has learned of a technical issue with our 24 hour telephone banking service that caused difficulties for some customers contacting bankmecu over the weekend.