eStatements frequently asked questions
How do I register for eStatements?
Simply logon to Internet Banking, select "manage eStatements" and enter your preferred email address for eStatement notifications. Read and acknowledge the Terms and Conditions then press submit to register immediately online.
What is an eStatement?
eStatements are formal bankmecu account statements provided electronically through Internet Banking. When you choose to receive an eStatement you will no longer receive a traditional paper based statement.
What do eStatements look like?
An eStatement will look the same as our standard paper based bankmecu statement.
How do I view an eStatement?
Select the "view eStatements" option in bankmecu Internet Banking on the top orange menu bar. A list of available eStatements will be displayed. Click the "view" button next to the statement you wish to view.
Note: The eStatements are PDF files therefore you will need a compatible PDF viewer such as Adobe Acrobat to view the statement on your computer.
Who can have an eStatement?
Any customer or signatory who receives an existing bankmecu paper statement and is registered for Internet Banking can register for eStatements.
Note: Non-personal accounts (Corporate and Community) can have eStatements registered via a signatory account record.
How are eStatements delivered?
You will receive an email advising that your eStatement is now available for viewing in bankmecu Internet Banking. Your end of month statement will be available as an eStatement during the first week of the following month.
Can I change my mind and have paper statements again?
You can deregister from eStatements at any time. If you deregister you will no longer be able to view any statements online. You will revert to receiving paper statements.
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