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    • Why Bank With Us
      • About Us
      • Interact - August 2011
        • A Word From Your Board
        • Customer Owned Banking – Creating a New Kind Of Bank For All Australians
        • Farewell To Our CEO, Phylip Doughty
        • mecu Supports the United Nations Global Compact
        • Are You a Socially Responsible Investor?
        • The 2011 Credit Union Foundation Australia Leadership Challenge
        • Why Funeral Planning Is Important
        • I Am a Girl - a Documentary That Must Be Made
        • You Can Help Bridge the ‘Missing Link’
        • bankmecu’s Low Rate VISA Credit Card
        • BudaFest 2011- Gardeners Growing Communities
        • Pumpkin, Honey and Yoghurt Soup
        • Work Safety
        • mecuTV - Find Out How mecu Creates Customer Value
        • Giving Women a Chance
        • WIN a $20,000 Holiday With Cash Passport
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      • Corporate
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          • A Magazine That Is the Difference
          • bankmecu invests funds in ending violence by men against women
          • Reconciliation Action Plan
          • Gippsland Women Don Blue Stockings
          • The Globe and bankmecu Light Up Student Housing In Adelaide
        • Beyond Australia
        • bankmecu Launch
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      • Interact - November 2011
        • You Will Do Better With a bankmecu Home Loan Package
        • A Word From Your Board
        • Four Fiery Family Fours
        • Safe Cars Save Lives
        • Sending Money Overseas? We Can Help!
        • Puy Lentil and Cashew Curry With Yoghurt and Coriander
        • Make an Impact – Become a Community Investor
        • rediATM – More ATMs In More Places
        • bankmecu Update
        • Is Your Retirement Plan On Track?
        • bankmecu's Insurance Partner Wins Top Industry Award
        • 5 Star Homes For a Brighter Future!
        • State Schools’ Relief
        • Have Your Say On bankmecu's Customer Newsletter
      • Interact - February 2012
        • bankmecu Update
        • A Word From Your Board
        • You Will Do Better With a bankmecu Home Loan Package
        • Customer Chat - a goGreen® Car Loan Did It For Me
        • How You'Re Helping To Alleviate Poverty In the Asia Pacific
        • Tips For Preparing For a Hospital Stay
        • Online Banking Update
        • Small Business Banking Solutions
        • Wagons In Fashion
        • Spread Your Insurance Payments Over 12 Months
        • Gippsland Women Don Blue Stockings
        • Pumpkin Soup
        • At bankmecu, Money Just About Grows On Trees
      • Interact - April 2012
        • A Word From Your Board
        • News In Brief
        • Online Banking Update
        • Switch Your Home Loan With bankmecu For a Better Deal
        • bankmecu's New BSB: 313-140
        • Free Online Seminars: Energy Efficiency, Sustainable Building and Water Conservation At Home
        • 2012 - International Year Of Cooperatives
        • Save More Than Just Money
        • Our Favourite Recipe
        • Thrifty Family Sedans Under $40K
        • The Globe and bankmecu Light Up Student Housing In Adelaide
        • The Cost Of Survival
        • bankmecu Invests In Indigenous Community Leadership
        • Bizarre Celebrity Insurance
        • bankmecu Invests Funds In Ending Violence By Men Against Women
      • Interact - April 2011
        • mecuTV is here
        • Celebrating the International Year of Forests with mecu member Greenfleet
        • Safe motoring - NCAP Safety
        • Brown Rice Nori Rolls
        • Creating and Managing Wealth Responsibly
        • KOTO - Know One, Teach One
        • A Word From Your Board
        • Back to Basics
        • The Philanthropic Scientist
        • Making sense of the Doggone Weather
        • Rewarding safe drivers in the hip pocket
        • Climate Change and Recent Natural Disasters
    • Reports
      • Annual Report 2011
        • Message
          • CEO Video Message
        • Search Results
        • Chapter 1
          • Organisational Profile
          • bankmecu's Philosophy
          • External Commitments
          • UNEP Finance Initiative
          • Sustainability Covenant
          • UN Global Compact
          • UN Principles For Responsible Investment
          • Reconciliation Action Plan
          • Sustainability Commitments and Performance Summary
          • Awards and External Recognition
          • Organisational Changes
        • Chapter 2
          • 2010/11 Spotlights
        • Chapter 3
          • Regulation and Compliance
          • Mutual Financial Services Industry Associations
          • Board Of Directors
          • Board Committees
          • Director Remuneration
          • Management Systems
          • Sustainability Governance
          • Stakeholder Engagement
        • Chapter 4
          • Financial Performance
          • Economic Performance
        • Chapter 5
          • Customer Profile
          • Customer Activity
          • Customer Benefit Dividend
          • Customer Insights Survey
          • Customer Satisfaction
          • Customer Perceptions
          • Customer and Non-Customer Focus Groups
          • Complaints and Sensitive Issues
          • Customer Financial Education and Advice
        • Chapter 6
          • Employee Profile
          • Staff Engagement
          • Recruitment
          • Staff Turnover and Job Creation
          • Health and Safety
          • Training and Development
          • Employee Remuneration and Benefits
          • External Support For Employees
          • Human Rights
        • Chapter 7
          • Ethical Investment and Lending
          • Responsible Investment Of Customer Deposits
          • Fair and Reasonable Fees
          • Value Of Lending With an Environmental and Social Benefit
          • Responsible Product Development
          • Products and Their Features
          • Future Product and Service Development
        • Chapter 8
          • Environmental Management System
          • Greenhouse Gas Emissions
          • Carbon Neutrality
          • Energy Consumption
          • Travel
          • Water Consumption
          • Supply Chain Management
          • Waste
          • Land
          • Conservation Landbank
          • Sustainable Living Information
        • Chapter 9
          • Community Investment Program
          • Employee Volunteering and Fundraising
          • Reconciliation Action Plan
          • Social Inclusion
        • Chapter 10
          • Scope
          • Initiatives Towards Integrated Reporting
          • Annual Report Readers
          • Statutory Financial Report
          • Global Reporting Initiative
          • Determining the Content Of the Report
          • Reporting and Assurance
          • Feedback On the Report
        • Chapter 11
          • Definitions
        • Chapter 12
          • Independent Assurance Statement
        • Chapter 13
          • GRI G3 Index
        • Chapter 14
          • Statutory Financial Report
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View annual report 2011/2012

A+ A- Print

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