bank mecu - responsible banking

multi-currency cash passport card

• saving & investing account rates, fees and charges
• saving & investing account significant terms and conditions

features & comparisons

• Available

  simply pre-pay and go!

  The Mulit-currency Cash Passport is a great way to travel overseas with money.

• Available

  key features and benefits

  • International ATM Transactions Fee FREE¹
  • Load multiple currencies onto one easy to use Card²
  • Smart wallet functionality – Intelligently selects the currency for your transaction. Funds can be used from multiple wallets if required to help ensure your transaction is approved.
  • Chip & PIN protected for enhanced security and worldwide acceptance
  • Access local currency from over 1.9 million MasterCard ATMs worldwide
  • Accepted at over 29 million MasterCard retailers worldwide and online
  • Reload in store or online via BPAY®
  • Lock in your rate³ for the funds you load at the relevant exchange rate of the day
  • Free second card as back-up in case the primary card is lost or stolen
  • 24/7 Global Emergency Assistance
  • Option to load up to a maximum of AU$100,000
  • View your account, transactions and manage your currency balances online via “My Account” at cashpassport.com.au/multi 
  • Not linked to your personal bank account
  • Free card replacement to anywhere in the world^#
  • Card valid for up to 5 years so you can use it for multiple trips
  • Cards activated for use within 2 business hours
• Available

  24/7 global emergency assistance

  Customer support is available 24 hours a day through the Cash Passport 24/7 Global Emergency Assistance service which provides a range of services including providing card balances, replacement of lost or stolen cards, emergency cash⁴ to anywhere in the world, translator services, help finding legal or medical support and sending a message home. The list of global toll free phone numbers is set out below and is on the back of the Cash Passport card. Alternatively, the customer can seek assistance on-line by visiting cashpassport.com.au/multi.

  Country	Phone Number	Country	Phone Number
  Australia	1800 889 040	Mexico	01 800 123 4847
  Austria	0800 293 496	Netherlands	0800 022 8308
  Belarus	8 (wait for second dial tone) 800 441 (operator call collect to 01733 457816)	New Zealand	0800 450128
  Brazil	0800 891 7948	Philippines	1800 1442 0092
  Canada	1 888 713 3424	Portugal	800 880 432
  China (North)	10 800 744 1099	Saudi Arabia	800 844 0999
  China (Sth)	10800 441 0146	Singapore	800 4411 256
  Colombia	01 800 944 2898	South Africa	0800 99 0517
  France	0800 905190	Spain	900 998907
  Germany	0800 1800 756	Sweden	0200 285690
  Greece	00 800 4413 1396	Switzerland	0800 563 428
  Hong Kong	800 964453	Thailand	001 800 442 056
  Ireland	1800 481016	UAE	800 044 0089
  Israel	180 944 1393	UK	0800 0150401
  Italy	800 784 451	Ukraine	810 0441 (operator call collect to 01733 457816)
  Japan	00531 78 0167	USA	1 888 713 3424
  Korea (South)	00308 442 0106	All other countries	Reverse charge to (1) 954 838 8294
  Malaysia	1800 80 7338

• Available

  Cash Passport – retrieving any balance of funds left on the card on your return

  To retrieve the remaining balance on the card, simply complete the Cash Passport Encashment Authorisation Form located at cashpassport.com.au/multi and fax to 03 9282 0320

  Cash outs are processed within 2 business days. Note: Cash Outs of foreign cards will be converted to AUD prior to crediting to the customers bank account.

  Or simply access funds via a local MasterCard ATM.

• Available

  hints & tips

  Cash Passport On-line - cashpassport.com.au/multi

  You can access all your account information at cashpassport.com.au/multi This includes:

  • Obtaining card balances and statements

  • Locating the nearest MasterCard ATM
  • Travel budgeting tips
  • FAQ’s 

terms & conditions

Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL/ACL 240984). You should consider the Product Disclosure Statement for the relevant Cash Passport available at cashpassport.com.au/multi before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard
1. Some ATM Operators may charge their own fee or set their own limits.
2. Before you make a decision to acquire the Card, please check cashpassport.com.au/multi for the latest currencies supported.
3. “Lock in your rate” means that the prevailing exchange rate is locked in for the initial load value only. Subsequent card reloads will be processed at the then prevailing exchange rate on the day of the reload transaction, and will be locked in at that rate.
4. Emergency cash replacement (up to the amount available on your card), anywhere in the world, normally within 20 minutes, though in some remote locations this could take up to 24 hours.
#Conditions apply

want to know more?

call bankmecu on 132 888 or email us at mail@bankmecu.com.au