Apply for this product

Download forms
Multi-Currency Cash Passport Card

Features and comparisons

  • simply pre-pay and go!

    The Mulit-currency Cash Passport is a great way to travel overseas with money.

  • key features and benefits

    • International ATM Transactions Fee FREE1
    • Load multiple currencies onto one easy to use Card2
    • Smart wallet functionality – Intelligently selects the currency for your transaction. Funds can be used from multiple wallets if required to help ensure your transaction is approved.
    • Chip & PIN protected for enhanced security and worldwide acceptance
    • Access local currency from over 1.9 million MasterCard ATMs worldwide
    • Accepted at over 29 million MasterCard retailers worldwide and online
    • Reload in store or online via BPAY®
    • Lock in your rate3 for the funds you load at the relevant exchange rate of the day
    • Free second card as back-up in case the primary card is lost or stolen
    • 24/7 Global Emergency Assistance
    • Option to load up to a maximum of AU$100,000
    • View your account, transactions and manage your currency balances online via “My Account” at cashpassport.com.au/multi 
    • Not linked to your personal bank account
    • Free card replacement to anywhere in the world#
    • Card valid for up to 5 years so you can use it for multiple trips
    • Cards activated for use within 2 business hours
  • 24/7 global emergency assistance

    Customer support is available 24 hours a day through the Cash Passport 24/7 Global Emergency Assistance service which provides a range of services including providing card balances, replacement of lost or stolen cards, emergency cash4 to anywhere in the world, translator services, help finding legal or medical support and sending a message home. The list of global toll free phone numbers is set out below and is on the back of the Cash Passport card. Alternatively, the customer can seek assistance on-line by visiting cashpassport.com.au/multi.

    CountryPhone NumberCountryPhone Number
    Australia 1800 889 040 Mexico 01 800 123 4847
    Austria 0800 293 496 Netherlands 0800 022 8308
    Belarus 8 (wait for second dial tone) 800 441 (operator call collect to 01733 457816) New Zealand 0800 450128
    Brazil 0800 891 7948 Philippines 1800 1442 0092
    Canada 1 888 713 3424 Portugal 800 880 432
    China (North) 10 800 744 1099 Saudi Arabia 800 844 0999
    China (Sth) 10800 441 0146 Singapore 800 4411 256
    Colombia 01 800 944 2898 South Africa 0800 99 0517
    France 0800 905190 Spain 900 998907
    Germany 0800 1800 756 Sweden 0200 285690
    Greece 00 800 4413 1396 Switzerland 0800 563 428
    Hong Kong 800 964453 Thailand 001 800 442 056
    Ireland 1800 481016 UAE 800 044 0089
    Israel 180 944 1393 UK 0800 0150401
    Italy 800 784 451 Ukraine 810 0441 (operator call collect to 01733 457816)
    Japan 00531 78 0167 USA 1 888 713 3424
    Korea (South) 00308 442 0106 All other countries Reverse charge to (1) 954 838 8294
    Malaysia 1800 80 7338    
  • Cash Passport – retrieving any balance of funds left on the card on your return

    To retrieve the remaining balance on the card, simply complete the Cash Passport Encashment Authorisation Form located at cashpassport.com.au/multi and fax to 03 9282 0320

    Cash outs are processed within 2 business days. Note: Cash Outs of foreign cards will be converted to AUD prior to crediting to the customers bank account.

    Or simply access funds via a local MasterCard ATM.

  • hints & tips

    Cash Passport On-line - cashpassport.com.au/multi

    You can access all your account information at cashpassport.com.au/multi This includes:

    • Obtaining card balances and statements
    • Locating the nearest MasterCard ATM
    • Travel budgeting tips
    • FAQ’s 

terms & conditions

Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL/ACL 240984). You should consider the Product Disclosure Statement for the relevant Cash Passport available at cashpassport.com.au/multi before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard
1. Some ATM Operators may charge their own fee or set their own limits.
2. Before you make a decision to acquire the Card, please check cashpassport.com.au/multi for the latest currencies supported.
3. “Lock in your rate” means that the prevailing exchange rate is locked in for the initial load value only. Subsequent card reloads will be processed at the then prevailing exchange rate on the day of the reload transaction, and will be locked in at that rate.
4. Emergency cash replacement (up to the amount available on your card), anywhere in the world, normally within 20 minutes, though in some remote locations this could take up to 24 hours.
#Conditions apply

general advice warning

In providing you with this information you should consider the appropriateness of this advice with regards to your particular financial situation and needs. You should consult the Product Disclosure Documents before making a decision to apply for products with bankmecu.

bankmecu is committed to delivering memorable and superior service to all customers. We welcome your feedback, compliments and/or complaints about our performance.

® Registered to BPAY Pty Ltd ABN 69 079 137 518
® Terms, conditions, fees and charges may be applicable. Bank@Post and its device mark are registered trademarks of the Australian Postal Corporation. All rights reserved.