Chapter 1

Introducing mecu

mecu's goals

mecu aims to provide Report readers with an overview of the Credit Union, its philosophy and approach to sustainable banking.

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mecu's philosophy

mecu's approach to banking uses systematic and balanced business strategies that satisfy the economic, social and environmental performance expectations of stakeholders, while protecting, sustaining and enhancing the financial, human and natural resources needed to develop mecu into the future.

Powerful, contemporary and intangible drivers for building the mecu brand and the way business is conducted are:

  • economic viability
  • ethics and governance
  • employee relationships
  • social impact; and
  • environmental impact.

Vision: what we aim to achieve

mecu will enhance the economic wellbeing of our members and their families.

Purpose: what we do

mecu will consistently and effectively provide our members and their families with value for money, compelling integrated banking, insurance and financial planning solutions, as well as memorable superior service in a profitable and sustainable way.

Values: how we earn people's trust

mecu will:

  • treat our members with dignity and respect
  • value, encourage and support our employees 
  • operate ethically and with integrity
  • apply prudent financial and business practices 
  • be economically, environmentally and socially responsible; and 
  •  care for our communities.

Brand: what we want to be known for

mecu aims to become the pre-eminent socially responsible banking brand in Australia.