At 30 June 2011, bankmecu had 342 employees. One hundred and nineteen (119) staff members worked in metropolitan Melbourne, 99 in Gippsland, 78 in Western Victoria and a further 46 at service centres located elsewhere around Australia.
bankmecu has a predominantly female workforce with 247 females of the 342 total employees at year end. The executive team are male. Of 7 Board directors, the Deputy Chairperson is female.
bankmecu continued its high level of staff satisfaction in 2010/11, increasing to 86% (2009/10: 84%). Organisational Commitment remained steady at 86% in 2010/11 (2009/10: 86%) and the Employer of Choice measure increased to 87% in 2010/11 (2009/10: 83%).
bankmecu’s turnover rate for continuing employees including full-time, part-time and casual staff decreased to 13.76% (2009/10: 18.45%).
During 2010/11, four injuries resulted in Workers Compensation claims totalling 369 lost work days. (Two claims were associated with new stools that had been introduced into Service Centres, one was from lifting coin and the other happened while an employee was riding their bike to work.)
The average number of paid unscheduled absentee days per full-time equivalents (FTEs) increased in 2010/11 by 10% from 5.9 to 6.5. Over the past 12 months there has been an increase in the number of staff requiring extended periods of leave due to operations and extended illnesses.
The number of unpaid unscheduled absentee days per full-time equivalents (FTEs) also increased in 2010/11 by 26% from 6.3 to 7.9. The increase in the number of unpaid leave hours is likely to be from the change from the Credit Union Award to the Banking, Finance and Insurance Award in 2010. Under the previous Award staff were provided with their annual sick leave entitlement upfront but under the new Award leave is accrued as hours are worked.
Various initiatives were undertaken throughout the year to build capacity amongst staff, including the roll out of a newly customised online sustainability and brand training program, cultural awareness, various training opportunities and a staff recognition program.
bankmecu spent an average of $902.45 per FTE on training and development in 2010/11, equating to an average of 38.4 hours training per employee in 2010/11.
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