introduction to annual report 2010/11
a message from bankmecu's chairman
introducing bankmecu
spotlights
ethics and governance
delivering value
customers
employees
products
environment
communities
reporting structure
definitions
independent assurance statement
GRI G3 index
statutory financial report
2010/11 Spotlights are provided to highlight sustainability activity throughout the year.
bankmecu's 2010/11 Annual Report includes the following Spotlight items:
Spotlight – bankmecu, a different kind of banking
Spotlight – Customer value
Spotlight – Responsible banking
Spotlight – CUFA International Leadership Challenges
Spotlight – Responsible product development
Spotlight – SMS/Email alerts
Spotlight – Sustainability Superstar Awards
Spotlight – Carbon neutrality
Spotlight – bankmecu Landbank activity
Spotlight – ACF New Economics Program
Spotlight – Stakeholder engagement
Spotlight – Kyabra Community Association LivingIn Program
Spotlight – Regional development
Spotlight - VCOSS Clearinghouse
Spotlight - Integrated reporting