| Product and Service Impact |
| Performance Indicator |
Description |
Reported |
Cross-reference/Direct answer |
Comments |
| Product portfolio |
| FS6 |
Percentage of the portfolio for business lines by specific region, size (e.g. micro/SME/large) and by sector. |
Fully |
Chapter 7: Products
Sub-chapter 2: Responsible investment of customer deposits |
|
| FS7 |
Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose. |
Fully |
Chapter 7: Products
Sub-chapter 4: Value of lending with an environmental and social benefit
Chapter 9: Communities
Sub-chapter 1: Community Investment Program |
|
| FS8 |
Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose. |
Fully |
Chapter 7: Products
Sub-chapter 4: Value of lending with an environmental and social benefit
Chapter 9: Communities
Sub-chapter 1: Community Investment Program |
|
| Audit |
| FS9 |
Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures. |
Fully |
Chapter 3: Ethics and Governance
Sub-chapter 1: Regulation and compliance
Chapter 3: Ethics and Governance
Sub-chapter 6: Management systems
Sections 3: Risk management and compliance |
|
| Active ownership |
| FS10 |
Percentage and number of companies held in the institution's portfolio with which the reporting organization has interacted on environmental or social issues. |
Partially |
Chapter 1: About bankmecu
Sub-chapter: External commitments
|
Action items identified. bankmecu
became a member of UN PRI and UN GC which will see further action against this indicator investigated. |
| FS11 |
Percentage of assets subject to positive and negative environmental or social screening. |
Partially |
Chapter 7: Products
Sub-chapter 1: Ethical investment and lending |
|
| FS12 |
Voting polic(ies) applied to environmental or social issues for shares over which the reporting organization holds the right to vote shares or advises on voting. |
|
Chapter 3: Ethic and governance
Sub-chapter: Policies and practices
|
The Board considers all policies in determing votes. |
| Economic |
| Economic performance |
| EC1 |
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. |
Fully |
Chapter 4: Delivering value |
|
| EC2 |
Financial implications and other risks and opportunities for the organization's activities due to climate change. |
Fully |
Chapter 7: Products
Sub-chapter 1: Ethical investment and lending
Chapter 7: Products
Sub-chapter 5: Responsible product development |
|
| EC3 |
Coverage of the organization's defined benefit plan obligations. |
Not |
N/A |
bankmecu does not operate a defined benefit superannuation scheme. Consistent with Australian legislation, superannuation contributions are made by all employees to the superannuation fund of their choices. |
| EC4 |
Significant financial assistance received from government. |
Fully |
Chapter 4: Delivering value
Sub-chapter 2: Economic performance
Section 8: Subsidies |
bankmecu did not receive any subsidies. |
| Market presence |
| EC5 |
Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. |
Fully |
Chapter 6: Employees
Sub-chapter 9: Employee remuneration and benefits |
bankmecu operates solely within Australia. Minimum wage requirements are established in the Credit Union Award 1998 (a Federal Award that provides an overriding industry standard). Salaries are determined using a range of external benchmarks. |
| EC6 |
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. |
Fully |
Chapter 4: Delivering value
Sub-chapter 2: Economic performance
Section 8: Suppliers |
|
| EC7 |
Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. |
Fully |
Chapter 6: Employees
Sub-chapter 5: Recruitment |
|
| Indirect economic impacts |
| EC8 |
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. |
Fully |
Chapter 9: Communities
Sub-chapter 1: Community Investment Program |
|
| EC9 |
Understanding and describing significant indirect economic impacts, including the extent of impacts. |
Fully |
Chapter 9: Communities |
|
| Environmental |
| Materials |
| EN1 |
Materials used by weight or volume. |
Fully |
Chapter 8: Environment
Sub-chapter 7: Supply chain management |
|
| EN2 |
Percentage of materials used that are recycled input materials. |
Fully |
Chapter 8: Environment
Sub-chapter 7: Supply chain management
Sections 1 & 2: Paper, stationery |
|
| EN3 |
Direct energy consumption by primary energy source. |
Fully |
Chapter 8: Environment
Sub-chapter 4: Energy consumption |
|
| EN4 |
Indirect energy consumption by primary source. |
Fully |
Chapter 8: Environment
Sub-chapter 4: Energy consumption |
|
| EN5 |
Energy saved due to conservation and efficiency improvements. |
Fully |
Chapter 8: Environment
Sub-chapter 4: Energy consumption |
|
| EN6 |
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. |
Fully |
Chapter 8: Environment
Sub-chapter 4: Energy consumption |
|
| EN7 |
Initiatives to reduce indirect energy consumption and reductions achieved. |
Fully |
Chapter 8: Environment |
|
| EN8 |
Total water withdrawal by source. |
Fully |
Chapter 8: Environment
Sub-chapter 6: Water consumption |
|
| EN9 |
Water sources significantly affected by withdrawal of water. |
Fully |
Chapter 8: Environment
Sub-chapter 6: Water consumption
|
bankmecu operates in regions facing challenging water shortages. However, all of bankmecu water comes from regionally based water authorities. bankmecu have been implementing water saving initiatives through a Water Reduction Action Plan. |
| EN10 |
Percentage and total volume of water recycled and reused. |
Fully |
Chapter 8: Environment
Sub-chapter 6: Water consumption |
|
| Biodiversity |
| EN11 |
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. |
Fully |
Chapter 8: Environment
Sub-chapter 9: Land |
|
| EN12 |
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. |
Fully |
Chapter 8: Environment
Sub-chapter 10: bankmecu’s Conservation Landbank |
|
| EN13 |
Habitats protected or restored. |
Fully |
Chapter 8: Environment
Sub-chapter 10: bankmecu’s Conservation Landbank |
|
| EN14 |
Strategies, current actions, and future plans for managing impacts on biodiversity. |
Fully |
Chapter 8: Environment
Sub-chapter 10: bankmecu’s Conservation Landbank |
|
| EN15 |
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. |
Fully |
Chapter 8: Environment
Sub-chapter 10: bankmecu’s Conservation Landbank |
|
| Emissions, effluents and waste |
| EN16 |
Total direct and indirect greenhouse gas emissions by weight. |
Fully |
Chapter 8: Environment
Sub-chapter 2: Greenhouse gas emissions |
|
| EN17 |
Other relevant indirect greenhouse gas emissions by weight. |
Fully |
Chapter 8: Environment
Sub-chapter 2: Greenhouse gas emissions |
|
| EN18 |
Initiatives to reduce greenhouse gas emissions and reductions achieved. |
Partially |
Chapter 8: Environment
Sub-chapter 2: Carbon neutrality
Initiatives including reducing waste and energy consumption also help to reduce greenhouse gas emissions. A full breakdown of emissions reductions per initiative is not provided. |
|
| EN19 |
Emissions of ozone-depleting substances by weight. |
Not |
N/A |
bankmecu does not measure these emissions due to low relevance based on the nature of operations. |
| EN20 |
NOx, SOx, and other significant air emissions by type and weight. |
Not |
N/A |
bankmecu does not measure these emissions due to low relevance based on the nature of operations. |
| EN21 |
Total water discharge by quality and destination. |
Not |
N/A |
bankmecu does not measure these emissions due to low relevance based on the nature of operations. |
| EN22 |
Total weight of waste by type and disposal method. |
Not |
|
|
| EN23 |
Total number and volume of significant spills. |
Not |
N/A |
Not deemed relevant due to nature of operations. bankmecu is an office based organisation and would not be in the position to a produce a significant spill. |
| EN24 |
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. |
Not |
N/A |
Not deemed relevant due to nature of operations. |
| EN25 |
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff. |
Fully |
bankmecu is an office based organisation with water discharged into local sewerage systems. |
|
| Products and services |
| EN26 |
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. |
Fully |
Chapter 7: Products |
|
| EN27 |
Percentage of products sold and their packaging materials that are reclaimed by category. |
Not |
N/A |
Not deemed relevant due to nature of operations. |
| Compliance |
| EN28 |
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance |
|
| Transport |
| EN29 |
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. |
Fully |
Chapter 8: Environment
Sub-chapter 5: Travel |
|
| Overall |
| EN30 |
Total environmental protection expenditures and investments by type. |
Fully |
Chapter 9: Communities
Sub-chapter 1: Community Investment Program |
|
| Social: Labor Practices and Decent Work |
| Employment |
| LA1 |
Total workforce by employment type, employment contract, and region. |
Fully |
Chapter 6: Employees
Sub-chapter 1: Employee profile |
|
| LA2 |
Total number and rate of employee turnover by age group, gender, and region. |
Fully |
Chapter 6: Employees
Sub-chapter 6: Staff turnover and job creation |
|
| LA3 |
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. |
Fully |
Chapter 6: Employees
Sub-chapter 9: Employee remuneration and benefits |
|
| |
| LA4 |
Percentage of employees covered by collective bargaining agreements. |
Not |
N/A |
This is not common practice in the financial sector |
| LA5 |
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. |
Not |
N/A |
This is not common practice in the financial sector |
| Occupational health and safety |
| LA6 |
Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. |
Fully |
Chapter 6: Employees
Sub-chapter 7: Health and safety |
|
| LA7 |
Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. |
Fully |
Chapter 6: Employees
Sub-chapter 7: Health and safety |
|
| LA8 |
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. |
Fully |
Chapter 6: Employees
Sub-chapter 7: Health and safety |
|
| LA9 |
Health and safety topics covered in formal agreements with trade unions. |
Fully |
Chapter 6: Employees |
bankmecu has no agreements with trade unions. Employment is covered by the Banking Finance and Insurance Award 2010 and also the National Employment Standards |
| Training and education |
| LA10 |
Average hours of training per year per employee by employee category. |
Fully |
Chapter 6: Employees
Sub-chapter 8: Training and development |
|
| LA11 |
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. |
Fully |
Chapter 6: Employees
Sub-chapter 8: Training and development
Chapter 6: Employees
Sub-chapter 10: External support for employees |
|
| LA12 |
Percentage of employees receiving regular performance and career development reviews. |
Fully |
Chapter 6: Employees
Sub-chapter 8: Training and development |
|
| Diversity and equal opportunity |
| LA13 |
Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. |
Fully |
Chapter 6: Employees
Sub-chapter 1: Employee profile |
|
| LA14 |
Ratio of basic salary of men to women by employee category. |
Fully |
Chapter 6: Employees
Sub-chapter 9: Employee remuneration and benefits |
|
| Social: Human Rights |
| Investment and procurement practices |
| HR1 |
Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. |
Fully |
Chapter 3: Ethics and governance
Chapter 7: Products
Sub-chapter: Ethical investment and lending
mecu is progressively working through the implementation of ethical investment principles. |
|
| HR2 |
Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance
mecu is progressively implementing an approach to sustainable procurement which screens for aspects of human rights performance. |
|
| HR3 |
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. |
Partially |
Chapter 6: Employees
Sub-chapters 8 and 11: Training and development, Human rights |
|
| Non-discrimination |
| HR4 |
Total number of incidents of discrimination and actions taken. |
Fully |
Chapter 6: Employees
Sub-chapters 11: Human rights |
|
| Freedom of association and collective bargaining |
| HR5 |
Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. |
Fully |
Chapter 6: Employees
Sub-chapters 11: Human rights |
|
| Child labor |
| HR6 |
Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. |
Not |
N/A |
This is not deemed relevant due to nature of bankmecu's operations. |
| Forced and compulsory labor |
| HR7 |
Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. |
Not |
N/A |
This is not deemed relevant due to nature of bankmecu's operations. |
| Security practices |
| HR8 |
Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. |
Not |
N/A |
This is not deemed relevant due to nature of bankmecu's operations. |
| Indigenous rights |
| HR9 |
Total number of incidents of violations involving rights of indigenous people and actions taken. |
Fully |
There were no incidents of violations involving the rights of indigenous people. |
|
| Social: Society |
| Community |
| SO1 |
Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. |
Fully |
Chapter 7: Products
Chapter 9: Communities |
|
| FS13 |
Access points in low-populated or economically disadvantaged areas by type. |
Partially |
Chapter 7: Customers |
No data is collected on this. bankmecu has a strong presence in regional Victoria, which would fall into this category. bankmecu also joined the redi-ATM network to improve access for all Australians. |
| FS14 |
Initiatives to improve access to financial services for disadvantaged people. |
Partially |
Chapter 9: Communities
Sub-chapter 4: Social inclusion |
|
| Corruption |
| SO2 |
Percentage and total number of business units analyzed for risks related to corruption. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance
Section: Anti-bribery and corruption |
|
| SO3 |
Percentage of employees trained in organization's anti-corruption policies and procedures. |
Fully |
Chapter 6: Employees
Sub-chapter 8: Training and development |
|
| SO4 |
Actions taken in response to incidents of corruption. |
Fully |
mecu did not receive any fines or sanctions for non-compliance with any laws and regulations relating to its business of banking. |
|
| Public policy |
| SO5 |
Public policy positions and participation in public policy development and lobbying. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 2: Mutual financial services industry associations
Section 3: Political lobbying and contributions |
|
| SO6 |
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 2: Mutual financial services industry associations
Section 3: Political lobbying and contributions |
|
| Anti-competitive behavior |
| SO7 |
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance |
|
| Compliance |
| SO8 |
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance |
|
| Social: Product Responsibility |
| Customer health and safety |
| PR1 |
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. |
Not |
N/A |
Not deemed relevant due to nature of bankmecu's operations. |
| PR2 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. |
Not |
N/A |
Not deemed relevant due to nature of bankmecu's operations. |
| Product and service labelling |
| PR3 |
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance
Section 7: Product information and labelling |
|
| PR4 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance
Section 4, 6, 7: Anti-bribery and corruption, Competition and pricing, Product information and labelling |
|
| PR5 |
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. |
Fully |
Chapter 5: Customers
Sub-chapters 3, 4, 5: Customer Insights Survey, Customer satisfaction, Customer perceptions |
|
| FS16 |
Initiatives to enhance financial literacy by type of beneficiary. |
Partially |
Chapter 5: Customers
Sub-chapters 7: Customer financial education and advice |
|
| Marketing communications |
| PR6 |
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance
Section 4, 6, 7: Anti-bribery and corruption, Competition and pricing, Product information and labelling
Chapter 7: Products
Sub-chapter 6: bankmecu's products and their features
Section 11: 100% no more marketing guarantee |
|
| PR7 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. |
Fully |
bankmecu did not receive any fines or sanctions for non-compliance with any laws and regulations relating to its business of banking. |
|
| Customer privacy |
| PR8 |
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance
Section 2: Customer privacy |
|
| Compliance |
| PR9 |
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. |
Fully |
Chapter 3: Ethics and governance
Sub-chapter 1: Regulation and compliance |
|