If your card has been stolen or lost, reporting it immediately can minimise the risk of unauthorised use.
Please contact bankmecu on 132 888 from within Australia or +61 3 9854 4666 if you are located overseas. If you are calling outside of business hours please listen to our after hours message for directions.
If you are within Australia your card will be replaced within 5 working days. If you are overseas, VISA International can organise a replacement card, however it will cost US$175 and will not be issued with a PIN.
We suggest taking a Cash Passport card as it works just like a credit card (except it is preloaded with money), however a free card replacement can be issued anywhere in the world.