If your VISA Access Card, VISA Credit Card or rediCARD has been stolen or lost, reporting it immediately can minimise the risk of unauthorised use.
During business hours you can also contact bankmecu on 132 888 from within Australia. If you are overseas, bankmecu can be contacted on +61 3 9854 4666
If you are within Australia your card will be replaced within 5 working days. If you are overseas, VISA International can organise a replacement card, however it will cost US$175 and will not be issued with a PIN.
We suggest taking a Cash Passport card as it works just like a credit card (except it is preloaded with money), however a free card replacement can be issued anywhere in the world.